• Insurance & Payment Policies

    Insurance & Payment Policies

    Accepted Payment Methods

    We accept cash, check, and all major credit cards.

    Payment Policies

    It is Inspire Recovery’s policy that all clients with commercial insurance keep a valid credit card or HSA card on file. All credit cards are kept in an encrypted website via the SimplePractice client portal and will be charged for any outstanding copays, deductibles, or fees associated with services rendered.

    Insurance Policies

    We currently participate in-network with the following insurance plans:

    • Anthem BC/BS
    • CT Husky / Medicaid plans
    • Cigna
    • Connecticare
    • Harvard Pilgrim
    • United Healthcare
    • Oxford

    If we do not work with your insurance provider, we are happy to provide you with a receipt of services for you to provide to your insurance company; however, we cannot guarantee that we can file claims for out-of-network plans.

    Telehealth services may or may not be covered under your plan and will need to be verified per plan. Inspire Recovery LLC does not guarantee timely verification of benefits prior to services rendered.

    We encourage all clients to check their mental health benefits prior to services to ensure that they are aware of their financial responsibility prior to being charged. This includes any copays, coinsurance, and/or deductibles.

    Cancellation Policy

    We understand that life happens and do take into consideration extenuating circumstances. However, please be considerate of your therapist’s time as well as time that could be used to assist someone else if given prior notice.

    We require 24 hour notice to cancel any in-person or telehealth appointment. If you cancel within a 24 hour period, you may be subject to the cancellation charge of $75.

    In the event that you do not show for your appointment or call to cancel, you may be subject to the full session fee.

    The above charges do not apply to individuals with Medicaid or CT Husky insurance.

    GOOD FAITH ESTIMATE

    Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

    You have the right to receive a “Good Faith Estimate” explaining how much your medical care will cost.

    Under the law, health care providers need to give patients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services.
    – You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency items or services. This includes related costs like medical tests, prescription drugs, equipment, and hospital fees.
    – Make sure your health care provider gives you a Good Faith Estimate in writing at least 1 business day before your medical service or item. You can also ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule an item or service.
    – If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
    – Make sure to save a copy or picture of your Good Faith Estimate. For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises